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Does Snowflake Support Services provide assistance for product usage questions?

  1. True

  2. False

  3. Only for advanced features

  4. Only for billing inquiries

The correct answer is: True

Snowflake Support Services is designed to assist users with a variety of inquiries related to the usage of their product. This includes guidance on troubleshooting, implementation, and optimizing the use of Snowflake’s features and functionalities. Customers can reach out to support for help with practical questions about how to best utilize the Snowflake environment to meet their specific needs, which confirms that assistance for product usage questions is indeed part of the services offered. The other options suggest limitations to the support services, which do not reflect the comprehensive support provided by Snowflake. While advanced features might require specialized support, the primary offering includes general inquiries. Likewise, while billing inquiries are an important aspect of customer service, they do not encompass the full scope of assistance available for product usage.